Terms of Use


This website (‘www.bitfex.com’) (hereinafter referred to as BITFEX) is a property of and belongs to Ananta Global Tech Limited. Ananta global Tech Limited was incorporated under the International Business Companies Act, 2016 of the Republic of Seychelles with a company number of 206816. By using, accessing or browsing this website, you agree and acknowledge, that you have read, understood and agree to be bound by terms of use.

Please check this page every time you access our website, as we can update these terms from time to time. Bitfex holds the right to add, modify, amend, cancel, limit, vary or change, either wholly, or partly, at any point of time, these terms and conditions, without prior notice. Further Bitfex reserves the right to withdraw, suspend, alter, modify, change or vary the website or part thereof, at its sole discretion, without prior notice.

Eligibility and agreement

To use Bitfex services, you must provide a valid mobile phone number and email address. The number is used as part of the authentication process. As part of using Bitfex services, you must agree to receive unencrypted emails and SMS/text messages from us. Please note that while we do not charge you for SMS/text messages, your mobile carrier’s standard messaging rates will apply. Failure to provide a valid mobile phone number may result in the restriction of your use of Bitfex services. If we suspect that your mobile number is invalid or that you are using a VOIP service to circumvent the requirement to provide a valid mobile phone number, we may suspend, terminate, or otherwise restrict your use of our services.

Anti-Money-Laundering (AML) Regulations

You acknowledge and agree that Bitfex must conduct all necessary checks according to the applicable AML regulations, in particular but not limited to Know Your Customer (KYC) checks, before allowing you to use our Services

Rights to suspend or terminate access

We may suspend, terminate or block your access to all or any part of our website at any time and without prior notice to you.

Intellectual Property Rights

All content featured or displayed on this website including the Bitfex logo, photos, pictures, audio, video, design, layout and all other design belongs to Bitfex.

You may download or print section of our websites, if needed for your personal use, but unauthorized copying, distribution, modification, alteration, dissemination, reproduction, hyperlinking or any other use of the content of this website in any manner whatsoever is strictly prohibited.

Your Responsibilities Regarding the Use of the Services

You are responsible for ensuring that your personal information in your account profile is updated and correct, including your email address and mobile phone number, as well as the KYC data provided. You are also responsible for maintaining adequate security, control, and confidentiality of your device access, your account information, including any personal identification numbers (PINs), passwords, 12/24-word-backup/restore keys, API keys, or other codes associated with your account and any activity occurring within that account. The loss or compromise of this information may result in unauthorized access to your account, which may result in the loss or theft of any securities, derivatives, and financial instruments held in your account.

If you believe your account has been compromised, or you need to report a security incident, or you have experienced any operational problems, or have a security concern, please contact us immediately at info@bitfex.com. We have no responsibility for any loss that you suffer as a result of failing to comply with this section or failure to follow or act on any notices or alerts that we may send to you.

Prohibited activities

You agree that you will not use our services to perform any type or sort of illegal activity or to take any action that negatively affects the performances of our services. You may not engage via our services in any of the following activities, nor help a third party in any such activity to:

a. Attempt to gain unauthorized access to our services or another user’s account;

b. Make any attempt to bypass or circumvent any security features;

c. Violate any law, statute, ordinance, or regulation;

d. Reproduce, duplicate, copy, sell, or resell our Services for any purpose except as authorized in these Terms;

e. Engage in any activity that is abusive or interferes with or disrupts our services.


f. Attempt to access the Bitfex platform from the following restricted locations: 1. Algeria 2. Bangladesh 3. Bolivia (Plurinational State of) 4. Cuba 5. Ecuador 6. Iran (Islamic Republic of) 7. Iraq 8. Korea (the Democratic People's Republic of) 9. Macedonia (the former Yugoslav Republic of) 10. Morocco 11. Pakistan 12. Seychelles 13. Venezuela (Bolivarian Republic of) 14. United States of America 15. Quebec province (Canada) 16. Crimea 17. Sevastopol 18. Syria 19. Sudan 20. American Samoa 21. Guam 22. Virgin Islands, U.S. 23. Puerto rico 24. Northern Mariana Islands 25. US Minor outlying islands 26. Any jurisdiction that restricts the trading/transactions of Bitcoin and/or cryptocurrencies and/or Bitcoin or cryptocurrency Derivatives

If you are blocked by Bitfex from accessing our services, you agree not to implement any measures to circumvent such blocking. Use of our services in connection with any transaction involving illegal products or services is prohibited. Our compliance service implements regular checks on the traces of transactions to discourage the use of funds of dubious origin, including Ponzi schemes, Tor internet, mixers, etc. Bitfex reserves the right to suspend your account temporarily or permanently or otherwise restrict your use of our services if any violation of this section occurs. Additionally, in case of a participant’s violation, Bitfex reserves its legal rights.


While we will use reasonable care and skill in operating our website, we cannot promise that our website will always be available, meet your requirements or completely free of faults, errors or compromise from cybersecurity events.

To the maximum extent permitted by law, except as expressly set out in these terms of use, we exclude:

To the extent we are unable by law to exclude any implied condition, representation, warranty or statutory guarantee in relation to the provision of goods or services through our website, we limit our liability for a breach to the re-supply of those goods or services, or payment for such re-supply. This is without limitation to any other exclusions or restrictions of our or others’ liability in connection with this website.

Contact us

If you have any questions about these terms, please contact us: info@bitfex.com